Builder 360

Builder 360 Support Information

Hours: 6:30 AM - 3:30 PM Mountain Time
FAQ: Builder 360 Support FAQ - NEW!
Ticket: Create a Support Ticket (recommended)
Email: B360Support@ConstellationHB.com
Phone: 1-800-411-2020, Option 5, Option 2 (voicemail only)

REMINDER: Microsoft Access 2007 and the Windows Vista operating system are NOT certified at this time by Constellation HomeBuilder Systems.


Builder 360 Product Downloads

Builder 360 Upgrade to Version 3.29.4

IMPORTANT REMINDERS!
  • The 3.29.4 installer will ONLY update a previous Builder 360 version 3.29.3 through at least Patch 70. If an older version of Builder 360 is being used, DO NOT INSTALL THIS UPDATE. Contact the Constellation HomeBuilder Support Team for more information about upgrading to the current version.
  • Builder 360 version 3.29.4 must be installed no later than May 1, 2008.
  • Read through the 3.29.4 Upgrade Instructions carefully before scheduling your upgrade.
  • Contact Support for the 3.29.4 Password.
  • Notify Support with your scheduled date to upgrade.

Builder 360 3.29.4 Upgrade Instructions
Instructions on upgrading Builder 360 3.29.3 to version 3.29.4. Please download and read through these instructions very carefully. If you have any questions, please contact Builder 360 Support.

Builder 360 3.29.4 Release Notes
Builder 360 3.29.4 contains previously released 3.29.3 patches, new Builder 360 fixes and enhancements, including the new Change Order functionality. To review all of these changes, download the Builder 360 3.29.4 Release Notes.

Version Updater Tool for 3.29.4 (ClientVersionUpdater.zip)
This zip file should be downloaded, unzipped, and executed in the C:\Program Files\HomeSphere\Builder360\Bin folder on the server where the Builder 360 "Master Client" is currently installed. Contact Builder 360 Support for the required PASSWORD to unzip this file.

PDIM Installer Patch Download & Install Manager (PDIMInstaller.msi).
This is a new PDIM utility that is used to install the newest version of Builder 360 v3.29.4 and future patches as they become available. Save this installation file (PDIMInstaller.msi) to a location such as C:\Program Files\ConstellationHB\Installation Files.

Following are supporting installation packages needed to run Builder 360 on the server and a workstation. Download these files to a central location so they are accessible for server and/or workstation installations. We strongly recommend that these installation files be copied to and installed from a local drive on the server and each workstation (i.e. C:\Program Files\ConstellationHB\Installation Files).

  • Builder 360 Prerequisites Installer (REQUIRED)
    Download and install the Builder 360 Prerequisites on the server and each workstation BEFORE upgrading to Builder 360 v3.29.4. This installer includes many third party requirements for Builder 360 to run properly. This installer is also required when installing Builder 360 on a new workstation.
  • Crystal Reports Redistributable Package (REQUIRED)
    Download & install this Crystal Reports package on the server and each workstation BEFORE upgrading to Builder 360 v3.29.4. This installer is also required when installing Builder 360 on a new workstation.
  • .NET Framework 2.0 (REQUIRED)
    Download & install this Microsoft .NET Framework version 2.0 package on the server and each workstation (if not already installed) BEFORE upgrading to Builder 360 v3.29.4. This installer may be needed when installing Builder 360 on a new workstation.
  • Builder 360 MICR Font Installation Package (OPTIONAL)
    Installs the MICR font on workstations for check processing as needed for specific check formats.
  • MDAC 2.8 Installer (OPTIONAL)
    This is required for computers running Windows 2000 ONLY and installs the Microsoft Data Access Components, version 2.8.

    * Computers running Windows XP should have at least Service Pack 2 installed, which does not need MDAC 2.8.

 


Builder 360 documentation is available in .PDF format. If you don't have Adobe® Reader® or Adobe® Acrobat Reader® installed on your machine, please click on the "Get Reader" icon which links to the Adobe® Reader® download page and install the Adobe® Reader® software.

 


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