Builder 360 Support Information

Hours: 6:30 AM - 3:30 PM Mountain Time
Ticket: Create a Support Ticket (recommended)
Email: B360Support@ConstellationHB.com
Phone: 1-800-411-2020, Option 5, Option 2 (voicemail only)

Builder 360 Support Frequently Asked Questions

Reference the above FAQ document or click the Help menu within Builder 360 and select Builder 360 Online Help... to find answers to some of your Builder 360 questions before contacting Builder 360 Support.


System Requirements and Compatibility

System Requirements

A document outlining the minimal and recommended system requirements to run Builder 360 and JobView 360 on your server and workstations.

Microsoft® Windows Vista®


Starting in version 3.31.0, Builder 360 is compatible to run on Microsoft Windows Vista operating system.

Microsoft® Access 2007

 

Starting in version 3.30.0, Builder 360 is compatible to run with Microsoft Access 2007 with Service Pack 1.

 

 

WARNING: Microsoft Access 2007 does NOT support exporting Builder 360 reports into Microsoft Excel.  The workaround for some (not all) of the Builder 360 reports is to Export to Microsoft Word and then copy/paste into Microsoft Excel and reformat as necessary.



Builder 360 documentation is available in .PDF format. If you don't have Adobe® Reader® or Adobe® Acrobat Reader® installed on your machine, please click on the "Get Reader" icon which links to the Adobe® Reader® download page and install the Adobe® Reader® software.

 


Builder 360 Links

Third Party Installation Packages

Builder 360 Product Downloads


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