Support Ticket

Please complete the following information to expedite your support request.

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Company:*
Contact Name:*
Email:*
Phone:*	Extension:
Product:*	Builder 360  JobView 360
Type of Request:*	<Select> Question Defect Error Incorrect data or report results Enhancement Installation problem
Priority:*	<Select> Low - OK to respond within 5 business days Medium - OK to respond within 48 hours High - Please contact me today Urgent - Please contact me ASAP
Scope of Problem:	<Select> One workstation only Multiple workstations Multiple workstations + server Server only System completely down
Problem Area:	<Select>
Are you able to reproduce the problem on one or more other workstations?  Yes  No
Fully describe the problem, where it occurred in the program, and the steps we would need to reproduce the problem.
What action were you trying to perform?
Describe where the problem occurred, and if applicable, the screen that was displayed (i.e. Accounts Payable - Invoice)
Please attach a screen-print, report copy or other file that helps us to see the problem.
Attachment: